Certificates
What These Certifications Mean for Our Clients
By choosing Heelag, clients can trust they are partnering with a consultancy that values quality, integrity, and continuous improvement. Our ISO certifications reflect our dedication to these values and our determination to set new standards in elevator and escalator consultancy. Whether you need routine inspections, quality management or compliance guidance, Heelag's certified expertise ensures your assets are managed to the highest possible standards.
ISO 9001:2015 - Quality Management Systems
What It's For:
ISO 9001:2015 is an international standard focused on quality management systems (QMS). It sets criteria for creating a consistent, efficient and customer-centric approach in every service we offer. This certification involves thorough assessments of our processes to ensure they are optimized to meet client's needs and deliver quality outcomes.
Why It's Required:
Achieving ISO 9001:2015 certification is a testament to Heelag's commitment to customer satisfaction, continuous improvement and high-quality services. It signifies that we have standardized our operations to minimize errors, reduce redundancies and continuously refine our processes to adapt to evolving industry needs.
Impact:
With ISO 9001:2015, clients can have confidence that Heelag operates with a structured approach to quality, ensuring each project meets rigorous standards. It reinforces our dedication to providing consistent, high-value services that help elevate safety and efficiency in every project.
ISO 17020:2012 - Requirements for the Operation of Various Types of Bodies Performing Inspection
What It's For:
ISO 17020:2012 is a standard that defines quality requirements for organizations performing inspection activities. This certification outlines best practices for inspection bodies, focusing on objectivity, integrity and technical competence, ensuring that inspections are carried out accurately and impartially.
Why It's Required:
ISO 17020:2012 is essential for inspection companies like Heelag, where independent and unbiased inspections are critical. By adhering to this standard, we ensure that our inspections are credible, precise and meet legal compliance. It's an assurance to clients that we approach each inspection with professional integrity, free from conflicts of interest.
Impact:
This certification assures clients that Heelag follows stringent procedures to deliver reliable, fair and transparent inspections. It's a powerful reinforcement of our integrity, offering peace of mind to clients knowing that their elevators and escalators are being evaluated with the highest ethical and technical standards in mind.
ISO 19011:2018 - Guidelines for Auditing Management Systems
What It's For:
ISO 19011:2018 is a standard that provides guidance for auditing management systems, ensuring consistency, reliability and adherence to regulatory requirements. This standard is critical for maintaining high levels of operational quality through internal and external audits that align with industry regulations.
Why It's Required:
ISO 19011:2018 is essential for organizations that prioritize accountability and transparency. It ensures that our internal auditing practices are thorough, systematic and effective in evaluating the safety, compliance and quality of the management systems in place. This certification confirms that Heelag has robust audit processes to identify improvement areas proactively.
Impact:
ISO 19011:2018 certification allows us to provide clients with an added layer of assurance by maintaining strong internal audit systems. Our commitment to regular, structured audits ensures that we are consistently improving and aligning with global best practices, reinforcing safety, reliability and regulatory compliance in every project.